Frequently Asked Questions (FAQs)

We provide free expert valuations and purchase diamonds, coloured diamonds, gemstones and gold jewellery from individuals across Europe.

We buy loose diamonds, certified and uncertified melee, old cuts, diamond parcels, broken stones, coloured diamonds, gemstones, gold jewellery, and diamond jewellery.

Yes. All our diamond and jewellery valuations are free, with no obligation to sell.

Yes. We offer fully insured FedEx shipping, along with a free packaging kit and step-by-step instructions for secure pickup or drop-off.

No. A certificate isn’t required, but if you have one (GIA, IGI, or HRD), please include it for reference.

The payment is initiated within 24 hours after the offer is accepted.

Request a free evaluation after filling out a quick and easy online form. You can also request an in-person meeting.

We work with clients across the UK, France, Germany, Italy, the Netherlands, Belgium, Spain, Switzerland, and more.

We accept credit and debit cards, PayPal, Google Pay and Bancontact.

Yes. We handle every transaction with complete discretion and confidentiality.

We determine the value of your gold based on its weight, purity (Carat), and the current market value of gold on the day of the valuation. Your offer will reflect the current spot price, ensuring the best price.

Yes, absolutely. While we specialise in buying the complete piece of jewellery, we still purchase loose diamonds. Our process for valuing and buying diamonds remains unchanged.

We buy a variety of gold and precious metals, including yellow gold, white gold, rose gold, and platinum in different karats, such as 14K, 18K, and 24K.

We buy gemstones with various treatments. It's important to note that a gemstone's value can be affected by the type and degree of treatment. We ask for full disclosure of any known treatments so that we can provide an accurate and fair valuation.

While a lab certificate, such as from GIA or AIGS, helps us confirm the characteristics of your gemstone more quickly, it is not required. Our certified gemmologists can expertly value the stone themselves, even without a certificate.

The origin of a ruby can have a significant impact on its value. Rubies from specific locations, such as the Mogok Valley in Myanmar (Burma), are highly prized for their rare colour and historical significance. Our experts have in-depth knowledge of the markets and can factor the origin into the valuation.