What You Need to Know
Common questions and answers related to selling diamonds and diamond jewellery. Check this section of the website regularely to get answers to questions that you didn't have answer to.
Frequently Asked Questions
WHAT TYPE OF DIAMONDS & JEWELLERY DOES DIAMOND BROTHERS ACCEPT?
We buy loose, certified, melee, old cuts, parcels, diamond jewellery & antique jewellery with polished diamonds.
IS IT EXPENSIVE TO GET AN ACCURATE VALUATION OF MY DIAMONDS/JEWELLERY?
Not at all, our valuations are completely free of charge. In addition, we provide an offer for your goods, after which you are at liberty to accept or decline. There is no obligation to sell.
IS IT SAFE TO SHIP MY DIAMOND?
We have been shipping diamonds for 20+ years, assuring fast, safe and secure methods. We’ve partnered with FedEx and assure you that your shipment will be fully insured. We provide you with a free package containing all the instructions you’ll need to make it easy for you. Schedule a pickup or dropoff at your nearest FedEx location.
DO YOU REQUIRE ANY DIAMOND GRADING REPORTS?
No, we do not require third-party grading. But when you have a certificate, please also add it to the diamond form.
WHEN WILL I RECEIVE MY PAYMENT?
If you agree to our offer, your payment will be initiated immediately and will appear in your account within 2-5 business days.
QUALITY CUSTOMER CARE, NO OBLIGATIONS, AND FREE & INSURED SHIPPING, WHAT ARE YOU WAITING FOR?
Contact us today! Sell your diamonds now.